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Repomaker Usability Trainers Worldwide, June 2017 – Guardian Project

Repomaker Usability Trainers Worldwide, June 2017 – Guardian Project

Ready by Carrie Winfrey and Tiffany Robertson, Okthanks, in partnership with F-Droid and Guardian Project

OK Thanks – Guardian Project

For extra info, contact [email protected]

The aim of this research was to know the next issues.

  • Are customers capable of full primary duties together with, making a repo, including apps from different repos, eradicating apps, modifying app particulars, and making a second repo?
  • Do individuals perceive the way to get the apps from a repo put in on an Android telephone?
  • Phrase selection—Do individuals perceive the phrase repo?
  • Is repomaker a useful gizmo to members?

The research was hosted by way of video calls with potential customers inside our audience. It was targeted on the coach use case. The narrative under describes the goal use case.

Narrative. You reside or train individuals in a location with poor web high quality. Your wifi and knowledge connection aren’t dependable, and infrequently can you employ Google Play to get apps and app updates in your telephone. This makes it troublesome to do your job. As an teacher, your job is to coach journalists find out how to keep protected whereas utilizing their telephones. You train them methods to maintain their communications and media personal.

The research consisted of three elements.

  1. Usability research. Members have been requested to make use of Repomaker to finish duties as we prompted them to take action. After finishing the duties, members have been requested to price its degree of problem.

Process Record:

  1. Login to the app. Create a repo and add three apps which might be helpful for the journalists you practice.
  2. Add the Twitter app.
  3. Add the Courier app from the Guardian Project’s repo.
  4. Add an outline to the Courier app.
  5. Take away an app out of your repo.
  6. Create a second repo. You don’t want so as to add any apps.
  7. Reopen your first repo.
  8. Share your first repo together with your journalists.
  9. Open the web page you simply shared.
  10. Speak by way of how your journalists would add this repo to their android telephone.
  1. Debrief. The next questions have been mentioned.
    1. Would the people you practice really feel snug downloading F-Droid as a way to get entry to the apps in a repo? (Observe: F-droid can’t be downloaded from the Google Play retailer. It may be downloaded immediately from the fdroid.org web site or acquired over bluetooth from somebody in the identical room. Additionally, downloading F-Droid requires you to allow unknown sources in your telephone.)
    2. Please inform me how Repomaker can be helpful for you?
  2. Survey. Customers have been requested to finish the survey instantly after the video name: https://goo.gl/forms/Acq4zYB3KOtQPxBa2

What was examined: Hyperlink to youtube video.

9 individuals participated within the research from nations together with Guyana, India, Pakistan, United States and Zimbabwe. 50% of have expertise coaching. View Demographic stats

Members have been thanked with a $20 present card to Amazon or Google Play.

Basically, individuals are enthusiastic about this software. A majority of the members really feel that the interface is straight-forward and straightforward to make use of. eight of 9 members felt that Repomaker is a useful gizmo and would use it. It’s most helpful for distributing apps in instances the place there isn’t a web connection. See notable survey outcomes Largest Problem.

  1. Customers want a core understanding of F-Droid and the way it works
  2. Nearly all of members felt that they would wish to know F-Droid first earlier than utilizing Repomaker. Extra information in activity 10
  3. Advised Enhancements:

  • We have to speak about F-Droid in a approach that’s acquainted to non-technical customers.
    • For instance: F-Droid is an unbiased, community-sourced app retailer. You possibly can customise it by including repos, collections of apps shared by sources you belief.
  • Make a robust model connection between Repomaker and F-Droid. Customers want to know that Repomaker is a part of F-Droid.
  • Present step-by-step directions for putting in F-Droid and putting in apps from a repo on an Android telephone.
  • Contemplate the touchpoints for a primary time consumer—
    • Goes to the F-Droid web site
    • Views Repomaker web page (on the F-Droid web site)
    • Launches Repomaker
    • Opens in a brand new tab to Login/Signup view.
    • Choose Signal Up. Enter information. Motion button says “Create my first repo”
    • New repo view
    • Single repo empty view

2. Repo is an summary idea

  • Most members understood this after they began utilizing the app. Hyperlink to survey end result
  • Although, upon first use, many members tapped the ‘Add’ button as an alternative of ‘Add from repos’ as a result of they have been not sure what ‘Add from repos’ meant. Extra information in process 1

Recommended Enhancements:

  • Use the wording “Browse gallery” as an alternative of “Add from repos”.
  • Point out how a lot stuff is there (2,000 apps, …)
  • Use much less phrases within the single repo empty state view. TICKET #120
  • Present blurbs about what a repo and and what they can be utilized for.

three. Members had questions and considerations about modifying

  • Many members have been stunned they might edit apps from different individuals and commented that they wouldn’t have recognized they might do it if we hadn’t requested them to take action.
  • One participant was not sure if the modifying perform labored like a Wiki and would replace in all places, or if it will solely seem in her repo.
  • One participant commented that loved that she might add her personal translations.
  • Some members expressed their concern concerning the safety of this function.
  • UI for modifying is complicated. Description field takes a very long time to load and requires scrolling to see.
  • Extra information in activity four

Instructed Enhancements:

  • Handle questions and considerations in a FAQ web page
  • Present bar on modifying web page, when modifying a file from one other repo. Ticket ..
  • Permit the identify and developer to be entered solely when the primary model of a file is added. Don’t permit this to be modified afterward.
  • Add hints to abstract and outline subject. TICKET #103
  • Present ‘save’ buttons beneath textual content sections moderately than one ‘done’ button for the whole web page.
  • Supply translation choice inside Repomaker TICKET #58
  • If it comes from a distant repository AND there’s textual content within the area, then make it read-only.
  • Hook into FAQ about why you’ll be able to edit issues.

four. Individuals have considerations concerning the safety of Repomaker

  • Some members shared concern about individuals with the ability to masquerade an app with the modifying function.
  • One participant was not sure how public the repo was when she was creating it, and was hesitant about how she named it.
  • One participant commented that she didn’t need to be liable for sharing non-secure apps.

Recommended Enhancements:

  • Permit the identify and developer to be entered solely when the primary model of a file is added. Don’t permit this to be modified afterward.
  • Present clear info when a repo is created about who has entry to the repo.
  • Present a transparent ‘publish’ step, in order that customers know once I repo is made seen to others.
  • Handle considerations in a FAQ.

5. UI for search and filters within the ‘Other Repo/Browse’ view is unclear

  • It’s unclear that you simply’re looking inside a class if in case you have one chosen.
  • Most individuals commented that they needed a transparent means to return from this view. Some would faucet again within the browser and modifications wouldn’t be saved.
  • Extra information in process 2

Steered Enhancements:

  • Redesign how search and filters work collectively within the UI TICKET #119
  • Add apps instantly as soon as chosen. Supply the choice to take away fairly than with the ability to ‘uncheck’.
  • Rely apps when added.

Usability metrics refers to participant efficiency when finishing the assigned duties. That is consists of completion success charges, error charges, time to process completion and subjective evaluations/interviews.

  • Essential Errors: Essential errors are reported as errors that end in failure to finish the duty. Individuals might or will not be conscious that the duty objective is wrong or incomplete. Unbiased completion of the duty is the aim; assist from the check facilitator or others is to be marked as a crucial error.
  • Non-critical Errors: Non-critical errors are errors that the participant recovers from alone and will not be such that the participant can not full the duty. They will embrace errors resembling extreme steps taken to finish a process or initially utilizing an incorrect perform however recovering from that incorrect step.
  • No Drawback: A qualitative evaluation of customers capability to finish the duty with seemingly ‘no problems’. Nevertheless, this doesn’t imply that non-critical errors weren’t made whereas finishing the duty.

Degree of Problem:

The members have been requested to price the extent of problem per activity as they accomplished them.

  • Activity 1: Create a repo and add three apps.
    • Customers turning into conversant in interface additionally many believed as soon as they hit ‘add’ and noticed the blue button their app had been added or saved to their repo.
  • Activity three: Add the Courier app from the Guardian Project’s repo.
    • Rated lowest degree of problem as a result of customers have develop into conversant in the interface.
  • Activity 5: Take away an app.
    • Rated highest degree of problem as a result of customers felt there have been too many steps concerned and most anticipated to have the ability to take away an app from the repos view.
  • Process 6: Create a second repo.
  • Activity eight: Share your first repo with the journalist you practice.

Common Important Error Fee:

Important errors are reported as errors that end in failure to finish the duty. Members might or is probably not conscious that the duty objective is wrong or incomplete. Unbiased completion of the duty is the objective. Assist from the check facilitator or others is to be marked as a important error.

  • Activity 1: One participant unable to finish the duty with out assist from the facilitator.
    • Participant thought she might add something from her purposes folder on her pc.
  • Activity three: One participant unable to compete the duty with out her from the facilitator.
    • The Courier app was already of their repo they usually didn’t see the error so when clicking the ‘done’ button they weren’t introduced again to their repo.
  • Process four: Two members unable to finish the duty.
    • Added the outline to the abstract area solely (as an alternative of the right textual content field).
  • Activity 5: One participant unable to finish the duty.
    • Opened and closed app index and app particulars twice.
    • Couldn’t determine it out from the repo view and didn’t select ‘edit’ within the app particulars view as a result of they weren’t making edits to the app simply the repo.
  • Process eight: One individual was unable to finish the duty.
    • They tried to get the repo added to their telephone first, however was technically unable to take action due to storage limitations.

Common Non-critical Error Price:

Non-critical errors are errors that the participant recovers from alone and are usually not such that the participant can not full the duty. They will embrace errors reminiscent of extreme steps taken to finish a process or initially utilizing an incorrect perform however recovering from that incorrect step.

  • Process 1 & 2: Individuals studying the interface and a number of steps required to finish the duty.
    • Unfamiliar with the phrase repo.
    • Have been distracted by the ‘add’ button on repo web page.
    • Points with including from different repos-See particulars in duties 1 & 2.
    • Blue verify didn’t conform to their expectations.
  • Activity 5: Too many steps concerned. Many thought this motion can be discovered inside the repo view.
  • Activity eight: Individuals tapped the ‘copy link’ button and after seeing the blue examine thought they have been completed, however not assured in what simply occurred. Afterwards, copying and pasting the hyperlink in a brand new tab.

Activity 1: Login to the app. Create a repo and add three apps which are helpful for the journalists you practice.

  • Common Problem: 1.83
  • Variety of Individuals with Crucial Errors: 1
  • No drawback – four/9 (44%)

“I wouldn’t actually put the country name, because I’m not sure how public this is.” (Participant 9)

“I don’t want to be responsible for sending out non-secure apps.”

(Participant 5)

Observations:

Apps Index View – Earlier than Apps are Added

  • Clicked ‘add’ first – four/9 (44%)
  • Thought the ‘+’ within the nav bar was so as to add apps – 2/9 (22%)
  • Unclear that this was just for Android apps; Was confused about which apps might be added; thought she might add issues from her purposes folder on her pc – 1/9 (11%)
  • Confused about including .apk information – 1/9 (11%)

Add from Repos View

  • Thought once they tapped ‘add’ it will add the app, however it didn’t till they tapped carried out
  • The issue was that folks went to the subsequent web page or modified the filter and their choices have been cleared- three/9 (33%)
  • Customers observed that some apps confirmed up a number of occasions – 2/9 (22%)
  • Some left the web page with out hitting finished (ie. used the again button within the browser) – 1/9 (11%)

Participant Suggestions:

  • Needed to enroll utilizing a google account – 1/9 (11%)
  • Individuals glad to see the apps they needed can be found
  • Be particular about what file varieties might be added
  • “Can I add my own files?” (Participant 9)
  • Create buttons seems to ‘lag’ – 7/9 or (77%)
  • How do I guarantee my repo is personal?

Activity 2: Add the Twitter app.

  • Common Problem: 1.55
  • Variety of Individuals with Crucial Errors: zero
  • No drawback – four/9 (44%)

“I don’t know what ‘other repos’ means.”

(Participant 9)

Observations:

Apps Index View – After (activity 2)

  • Huge shiny add button was distracting; thought they might click on there so as to add extra apps – 2/9 (22%)
  • Have been confused or didn’t like that the preliminary motion playing cards merged – four/9 (44%)

Participant Suggestions:

  • ‘Add from repos’ button must be extra visible and larger
  • Thought the discover icon seemed like an eyeball

“I wasn’t sure how to get back to the page I was on.”

(22% of Individuals)

Add from Repos View

  • Want higher classes (ex: ‘internet’ class is a bit summary – consists of browser’s, privateness twitter and fb) A social media class can be extra related – 2/9 (22%)
  • It’s not instantly clear that classes filter – 2/9 (22%)
    • Participant selected a class filter, then searched. The app didn’t present up, as a result of it was looking inside the class.
  • Search was not straightforward to find- 1/9 (11%)

Participant Suggestions:

  • “Categories aren’t specifically clear.” (Participant 1)
  • “I’m used to finding search on the right side.” (Participant 7)

Bugs:

  • Bug filed for including an app that’s already in your repo #108

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Activity three: Add the Courier app from the Guardian Project’s repo.

  • Common Problem: 1.22
  • Variety of Members with Important Errors: 1
  • No drawback – eight/9 (88%)

Observations:

  • Individuals acquainted sufficient with interface to simply full activity

Participant Suggestions:

  • One participant made 7 redundant faucets on the ‘done’ button throughout this process. They assumed the web page was stalling or the web connection was unreliable. When actually, they already had the app of their repo and didn’t see the error/warning message on the prime of the web page. Wasn’t capable of get out of this view until they reloaded the web page or unchecked the blue verify mark.

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Activity four: Add an outline to the Courier app.

  • Common Problem: 1.5
  • Variety of Individuals with Important Errors: 2
  • No drawback– 5/9 (55%)

“It seems really strange to be able to edit someone else’s app. I’m really concerned about the security feature of publishing repos. People putting out virtually similar apps, but changing just slightly. Because I can edit almost everything except for the icon. I can upload my own app file but still use their icon. Suggest ways to have warnings about masquerading.”

(Participant 1)

“Does it work like a wiki when I make changes, or does it only change it in my repo?”

(Participant 5)

Observations:

  • Added description to the abstract subject – three/9 (33%)
  • Commented that they wouldn’t have recognized they might edit an app, until we requested them to do it – three/9 (33%)
  • Description view takes too lengthy to load – 2/9 (22%)
  • No indication within the description textual content field that that is the place you add an outline – 2/9 (22%)
  • Need a ‘save’ button with the outline field – 2/9 (22%)
  • Need a again button on this web page (needs it to say ‘back to repo’) – 2/9 (22%)

Participant Suggestions:

  • In case you faucet again within the browser, your modifications are usually not saved.
  • Connect save buttons to sections which are edited, fairly than having 1 ‘done’ button
  • Speak about modifying within the FAQ or overview of the app
  • Simplify edit view

Process 5: Take away an app out of your repo.

  • Common Problem: 2.16
  • Variety of Members with Essential Errors: 1
  • No drawback – four/9 (44%)

“Edit makes me think that I would edit something within it, rather than removing it.”

(Participant three)

Observations

  • Anticipated to have the ability to take away apps from the primary apps index view – 7/9 (77%)
    • Most individuals searched most important web page, however remembered that that they had seen one thing within the edit view beforehand.
    • I’m not making any modifications to the app.
    • Wasn’t instantly obvious
    • Not troublesome, simply requires lots of clicks
    • I might anticipate to hover over or lengthy press an app and get the choice to take away
    • I need a ‘remove app’ button on the app web page
  • Likes affirmation to take away the app – 1/9 (11%)

Process 6: Create a second repo. You don’t want so as to add any apps.

  • Common Problem: 1.72
  • Variety of Members with Crucial Errors: zero
  • No drawback– 6/9 (66%)

Observations:

  • Not utterly clear, however figured it out – three/9 (33%)
  • Looking for empty state of My Repo view – 2/9 (22%)
  • Many had tapped + by mistake already (thought it was so as to add apps)- 2/9 (22%)
  • Needed to faucet on the identify of the repo or close to it – 1/9 (11%)

Participant Suggestions:

  • Would assist to have the choice within the My Repos house view
  • Hover label for brand spanking new repo (close to +)
  • “Add button says it all.” (Participant four)
  • Would really like a visible notification that the primary repo was saved

Process 7: Reopen your first repo.

  • Common Problem: 1.44
  • Variety of Members with Important Errors: zero
  • No drawback – eight/9 (88%)

“Home conformed to my expectations.”

(Paricipant 5)

Observations:

  • Had found out find out how to do it in a earlier activity – 1/9 (11%)
  • Tapped again in browser – 1/9 (11%)

Bug:

  • Bug with duplicate repos showing in residence display 1/9 (11%)

Activity eight: Share your first repo together with your journalists.

  • Common Problem: 1.72
  • Variety of Members with Essential Errors: 1
  • No drawback– three/9 (33%)

Observations:

  • Copy and pasted the hyperlink in a brand new tab (with out prompting) – four/9 (44%)
  • Went to share instantly – most everybody
  • Members tapped ‘copy link,’ noticed a blue examine and did nothing else – 2/9 (22%)
  • Used Fb – 1/9 (11%)
  • Used Twitter – 1/9 (11%)
  • Opened the general public hyperlink instantly. Was going so as to add it to F-Droid then share with individuals from there 1/9 (11%)
  • Not clear learn how to publish the repo – 1/9 (11%)

Participant Suggestions:

  • Needs to ensure the hyperlink is safe
  • Don’t need to make it public (Password safety, unlisted?)
  • Examine doesn’t go away after copying hyperlink
  • “Sending a QR or link doesn’t do anything.” (Participant 1)
  • “What does the blue check mean?” (22% of Members)
  • Can be good to have the ability to e-mail from this web page, perhaps linkedin
  • Just like the QR code, as a result of very acquainted utilizing these
  • Steps aren’t extraordinarily clear
  • Likes that it exhibits what number of apps are in your repo
  • Step-by-step — that is the way you share it with journalists (three step course of)
  • Having the QR code and hyperlink on the identical web page is useful
  • Want to see a reminder about F-Droid on the share display
  • Have to have a transparent understanding about F-Droid and the way it works

Activity 9: Open the web page you simply shared.

  • Common Problem: 1
  • Variety of Members with Essential Errors: zero
  • No drawback– 9/9 (100%)

Observations:

  • Everybody highlighted hyperlink, copied and pasted it in a brand new tab to view

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Process 10: Speak by means of how your journalists would add this repo to their android telephone.

Primary Takeaways:

  1. Nearly all of members felt that they wanted a core understanding of F-Droid first

“Most people wouldn’t have a problem installing F-Droid. The biggest challenge is knowing how F-Droid works.” (Participant three)

“The concept of a repo is very abstract – the hardest part would be understanding what it is.” (Participant 6)

  • First want to know F-Droid to be able to set up a repo
  • Understood that you simply want F-Droid first, however consider you would wish to spend time explaining FDroid to somebody earlier than establishing a repo
  • Relationship between F-Droid and repomaker is unclear
  • May be a problem if F-Droid shouldn’t be already adopted into their workflow
  • Individuals must be snug and acquainted with F-Droid first in trainings
  • If they’re educated about F-Droid and information comes from a trusted supply, they are going to be possible to make use of it
  • How do I get it if I solely have one system
  1. Step-by-step directions wanted (starting with F-Droid set up)

“Most of the journalists I work with are lazy. They would need step by step instructions.” (Participant eight)

  • Step-by- step directions would assist
  • If I share it on Fb, they’ll have it on their telephone.
  • Present information up entrance that you simply want F-Droid for it to work
  • QR code scanner in F-Droid can be useful. Participant didn’t have a QR code scanner or room to obtain it
  • The Pakistani testers appreciated QR code choice for sharing
  • Needs to ensure the hyperlink is safe

eight out of 9 members agreed Repomaker is a useful gizmo and would put it to use

YES
  • Sure! Participant does a number of trainings in rural areas with college students who couldn’t obtain apps previous to trainings, making speaking concerning the particular apps through the precise trainings too summary.
  • Repomaker is a superb concept! Very, very helpful!
  • See this being a really useful gizmo for trainings. Simply ship a hyperlink to trainees previous to the coaching/convention ask them to put in FDroid and obtain this repo with all of the supplies wanted for our coaching.
  • In a context the place individuals don’t have Google Play, F-Droid makes lots of sense.
  • Sure, as a result of when educating labs (at college) we should obtain a couple of community simulators and apps, however due to the proxies community (restrictions on the web, websites or apps being blocked) we aren’t in a position to make use of wifi on this means, making it troublesome or unattainable to get the wanted supplies for lab. Subsequently, we might make the most of Repomaker in these situations (Close by software or bluetooth)
  • Some individuals would discover it very helpful!
  • Very helpful to host trainings, give individuals a touchdown web page with a custom-made repo!
  • If there’s some prior schooling about FDroid and Repomaker and this schooling/introduction comes from a trusted supply, believes many individuals wouldn’t hesitate to make use of the device.
  • Participant is admittedly fighting the issue of unreliable web connectivity, so they’re very on this app particularly for coaching functions and the power to share repos with individuals every time wanted.
NO OR MAYBE
  • Unsure, I’m not an Android consumer.
  • How does this make my use case simpler?
  • Need to know extra about F-Droid
COUNTRY-SPECIFIC POINTS

Pakistan

  • In Pakistan everybody makes use of Android.
  • In Pakistan cellular knowledge is dear and never all areas have good protection, nevertheless, about 70-90% of individuals have cell phones with airdrop being a really acquainted sharing device.
  • In huge cities inside Pakistan individuals are very acquainted and cozy utilizing QR scanners and codes, nevertheless, inside the smaller, rural areas individuals are skeptical.
  • Entry to cell phones ubiquitous, so cellular platforms actually helpful.

Sri Lanka

  • In Sri Lanka, bodily and system checks (military checkpoints) are quite common. The guards will verify your telephone apps and photographs, however individuals can be storing these repos in F-Droid, so apps wouldn’t seem on their house display.
  • F-Droid doesn’t look engaging, so it gained’t appeal to officers consideration.
  • The galaxy y doesn’t have very a lot capability. Space for storing is a matter.
  • If there’s patchy community, individuals use bluetooth, to save lots of knowledge, as a result of knowledge is cash and in addition to save lots of knowledge.
  • Most individuals are utilizing telephones which are given by organizations—like World Imaginative and prescient. Some organizations really feel that it may be used as a private system, in order that they block issues in order that they gained’t use knowledge (ex: some block fb or IMO apps). Typically they arrive with their very own apps (like World Nation); blocking different apps.

Zimbabwe

  • Problem of web very actual in Zimbabwe. Repomaker could be very sensible and helpful. With the ability to retailer apps multi functional location.
    • Too many individuals utilizing Google Play directly.

Participant Suggestions:

  • Might supply a FAQ’s part
  • On house display have a number of fast questions and solutions relating to Repomaker– What’s a repo? What would I exploit repomaker for? Study extra right here.
  • Further verification step?
  • How a lot will it value to run the apps?
  • How a lot knowledge will repomaker require?
  • What about storage? Will repos have the ability to retailer on exterior storage units?

Comply with-Up

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App Distribution

Notable: What number of app?

From our responses, a majority of trainers share 2-5 apps throughout trainings.

Notable: Largest problem?

The most important problem this set of trainers face is that ‘Participants can’t hook up with the web throughout a coaching (75%).

Second to that (50%), ‘Participants can’t hook up with the web earlier than the coaching’ and ‘Sharing an app requires unknown sources to be turned on in the phone settings’.

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Primary Information

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Would you do it once more?

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How a lot knowledge will repomaker require?

How a lot knowledge is required to put in F-Droid?

How a lot storage wanted?

Will repos have the ability to retailer on exterior storage units?

What’s F-Droid?

What’s a repo?

What information can I add to my repo?

Can apps be downloaded immediately from the general public repo view?

Why do I want F-droid?

Can I edit any app?

Can others edit my apps?

Can others edit my private repo?

How can I customise to a selected coaching?

How public is my repo? Who has entry to my repo?

How safe is my repo?

How do I confirm the apps I’m including to my repo?

How do I do know apps are coming from the unique supply?

How do I guard towards malware?

If there are two of the identical app, how do I do know which one to belief?

Can different individuals masquerade my apps?

Is it protected to allow unknown sources?

How do I set up apps from my repo?

Is that this a safe software? Is it protected to make use of?

How a lot storage will Repomaker and F-Droid want?

Can the apps from my repo be downloaded onto an exterior storage system?

Easy methods to use F-Droid Repos

– find out how to add one / find out how to get a repo in your telephone

– find out how to get a repo from the desktop pc to your telephone

– learn how to share a repo hyperlink

– the right way to share a repo from F-Droid when there’s no web; the best way to share one offline / the right way to share apps with friends when there’s no web.

– the right way to take away one

– how do I replace information and apps I add?